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FAQs on SAFe® SM Certification

Author Raunaak Mitra
Published08 Nov 2023
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Our team of experts have curated these unique FAQs on SAFe® Scrum Master which will be immensely helpful. These Frequently asked questions on SSM provides clarity and incredibly valuable insights for certain individuals who consider to pursue this unique certification.

SAFe® SM Certification FAQs will help candidates get insights into training requirements, prerequisites, and structure of the exam. You’ll also go through the key benefits that come with procuring SAFe® SM certification. This information will help the readers and aspirants evaluate the relevance and worth of the certification. There are many common questions, concerns and queries which are addressed.

Frequently Asked Questions on SAFe® Scrum Master Certification 

Take a look at the FAQs below:

  1. What are the different practical skills you can learn after your SAFe® Scrum Master Certification?

With the certified Scrum Master certification, you will equip yourself with the necessary skills to become a celebrated SAFe® Scrum Master. Our two-day certification program is incredibly interactive and engaging that will help you to develop the skills that are practical. And these skills are something that all employers around the world are looking for. These skills are:

  • Coaching
  • Leadership
  • Motivation
  • Change Management
  • Lean-Agile Management
  • Training Agile Teams
  • Leading & Facilitating Changes
  • Conflict Management
  • Supporting Program Execution
  • Resolving Impediments
  • Facilitation
  • Enhance Team Performance
  • Deliver Maximum Business
  • Scale Business
  • Identify Customer Needs
  • Guide teams to enhance Performance and Productivity
  • Prioritize Team and Product Backlogs
  • Write Features, Capabilities, Stories, and Epics
  1. How is the SAFe® Scrum Master certification going to help me?

SAFe® Scrum Master certification will help you in:

  • Demonstrating an individual’s proficiency concerning SAFe® while applying Scrum at enterprise level
  • Validating the commitment for continued quality and excellence
  • During interviews you’ll get noticed for your certification and training
  • Getting promotions at jobs
  • Getting higher salaries as compared to non-certified professionals
  • Networking with Agile professionals and industry leaders
  • Preparing to advance your career in Agile and Scrum

At this time, the demand for certified SAFe® Scrum Masters is skyrocketing. With this all time high in demand for scrum and SAFe® professionals, the certification will open doors to several opportunities that will lead to higher compensation and a rewarding career.

  1. Is the SSM Certification only for IT professionals?

The certification isn’t meant only for IT professionals but professionals from non-IT background who wish to work as a SAFe® specialist can also enroll for the SSM training courses led by experts. As for our experience and expertise, the followings professionals can benefit from this certification:

  • Scrum Master
  • Project Manager
  • Program Manager
  • Business Analyst
  • Release Train Engineer
  • Portfolio Manager
  • Agile Coach
  • Architect
  • Developer
  • Engineer
  • Quality Manager
  • Product Owner
  • Program Manager
  • Director
  • Product Manager
  • Delivery Manager
  1. What comes after SSM certification?

Once you complete the Simpliaxis SAFe® Scrum Master certification, you’ll be greatly equipped in taking roles related to SAFe® Scrum Master and lead in your organization. Furthermore, you can also enhance your knowledge and skills in SAFe® by pursuing the credentials listed below:

  • SAFe® Product Scrum Master
  • SAFe® Product Manager
  • SAFe® Product Owner
  • SAFe® Program Consultant
  • SAFe® Advanced Scrum Master
  1. What are the different prerequisites for attending an SSM certification course?

If you want to take up the SSM certification exam with Simpliaxis, there aren’t any prerequisites involved, however, if you have an understanding of:

  • Agile principles and concepts
  • Kanban, XP, and Scrum
  • Awareness of hardware and software
  1. Do I need PDUs to maintain SSM certification?

After procuring the SSM certification, you’re required to continue your outreach hours PDUs in order to maintain the SAFe® SSM certification.

  1. Am I eligible for any SEUs or PDUs with the certification?

In the Simpliaxis two-day certification program, you’ll be able to earn 16 SEUs and PDUs respectively.

  1. What are the PDUs and SEUs for SAFe® Scrum Master certification?

PDUs mean Professional Development Units which are issued by PMI (Project Management Institute). You will earn the PDUs by simply completing learning opportunities or education training. Furthermore, this will also serve in order to validate your certificate participation and proficiency. Generally, PDUs are regarded as the measuring unit required to quantify your development throughout the certification.

1 PDU = 1 Hour of Learning

SEU, on the other hand, means Scrum Education Unit, a credit which is issued by the Scrum Alliance. It validates your continued proficiency and participation with respect to the Scrum fundamental principles. SEUs are used to demonstrate that you’re getting further and becoming a proficient Scrum Practitioner. With SEU comes 1:1 ratio which suggests one hour of having scrum proficiency equals one SEU.

  1. How can you continue earning PDUs?

The best possible way by which you can earn PDUs is by attending programs which are offered by PMI Accredited Training Organizations, popularly known as ATOs. There is another substantial way by which you can continue earning PDUs, for instance, you’ll have to attend webinars, congress, conferences and other events to indulge in learning popularly known as self-directed. In this way you can also earn PDUs.

  1. Who will provide me with SAFe® Scrum Master certification?

Scaled Agile Framework (SAFe) is provided by Scaled Agile, Inc. The certification covers the popular methodology required to scale agile at enterprise level. If you navigate the history of SAFe, the methodology was released initially by Dean Leffingwell in 2011. At the initial stage, SAFe® served as a knowledge base for organizations across the globe to adopt Agile. The SAFe® Scrum Master certification is provided to those professionals who have successfully completed the Scrum Master® Certification exam.

  1. Is it possible for me to become certified SSM without undertaking the certification training?

You’re required to complete the certification course with Simpliaxis and pass the exam to become SAFe® Scrum Master. Scaled Agile firmly believes true learning is possible via in-person training alongside hands-on experience from an official SAFe Program Consultant. Also, without participating in the training program, you cannot attain the certification.

  1. What process do I have to follow in order to become a certified SAFe® Scrum Master?

The following is the process to become Certified SAFe® Scrum Master:

  • First and foremost step is to be trained by Simpliaxis, the authorized Scaled Agile training partner
  • Attend the training period of two days delivered by SPC, an expert SAFe® Program Consultant
  • After completing the two-day training successfully, you’ll immediately receive the information on examination alongside the login credentials which will come directly from Scale Agile
  • Then you’ve to log in by using the credentials provided to you
  • The exam is 90 minutes long and attend the 45 MCQs asked on the exam (Note that the exam is closed-book type)
  • To pass the SAFe® 6.0 examination you’d have to score 73%
  • Upon passing the exam, you’ll become Certified SAFe® Scrum Master
  • Then you’ll receive the PDF certificate of SAFe® Scrum Master and then the Digital Badge within a week of working days
  1. Will I be receiving a completing certification from Simpliaxis?

No, Simpliaxis doesn't provide any course completion certificate, their entire process is taken care of by Scrum Alliance.

  1. How long will it take me to get a SAFe® Scrum Master certification?

In order to become a certified SAFe® Scrum Master, an individual you like has to attend two-day training under the tutelage of SAFe® Program Consultant. Hereafter, you’re going to be required to attend an examination to demonstrate your SAFe knowledge and get certified in the long run. Upon passing the exam, you’ll be deemed as certified. As the certification is delivered by the globally renowned SPCs, you can begin your enrolling process for the SSM certification.

  1. As this certification is completely online, will it say my certification is Virtually obtained?

No, your certificate is not going to mention anywhere the mode of course concerning the certification. The certificate is exactly the same as that of the in-person attendees which means you don’t have to worry about how your certification is perceived. The online training is as good as the in-person certification.

  1. Do I need to renew my SSM certification?

There are several benefits that come with renewing your SSM certification. For instance, the following are the things that renewing a SAFe® Scrum Master certification can help you with:

  • Demonstrating Professional Growth: There are several reasons as to why you should renew your SAFe® Scrum Master certification. One of the reasons is to demonstrate your skills and expertise to your peers and employers. A certification credential like SSM ensures that the professionals take their roles seriously and are always looking for ways to improve their skills.
  • Making contributions towards Agile Transformation: When you renew your SAFe® Scrum Master certification, you become the go-to person to drive Agile transformations across organizations while getting aligned with principles of Lean-Agile.
  • Continuous Access to Education Credits: The renewal program will continue offering education credits which are incredibly valuable for you to maintain your professional licence and certifications.
  • Adapt to Changing needs of Industries: When you renew your certification, you learn to adapt to the ever-evolving demands of different industries. The certification will help you with brand-new tools alongside knowledge for addressing the emerging challenges seamlessly.
  1. What will happen if I don’t want to renew my SSM certification, but be a member of SAFe® Community Platform?

There is a way for you to continue to benefit from the interactions and content from the SAFe® Community Platform by paying a fee of $195.

  1. Is there any process by which I can renew my SSM certification?

Scaled Agile offers two ways by which you can renew your certification:

SAFe® Expert Membership: If you’re currently in the possession of the SPCT or SPC certifications, you’ll be opting for the membership as SAFe® expert. The membership will be renewing all the certification alongside RTE. The expert membership provides you access to all the content related to SAFe while enabling the SPCTs or SPCs to help train others ito lead charge with Lean-Agile transformation.

The membership will cost $995 Per Year + Taxes

SAFe® Advanced Membership: For this membership to work in your favour, you’re going to have to hold at least one or more Advanced SAFe® certifications. If you have the following certifications then you can opt for this membership:

  • Lean Portfolio Management (LPM)
  • SAFe® for Architects (ARCH)
  • Release Train Engineer (RTE)
  • Agile Product Management (APM)
  • SAFe® Advanced Scrum Master

The membership will cost $295 Per Year + Taxes

  1. What is the SAFe® 6.0 release about?

Scale Agile, Inc is on the mission to meet the changing needs of SAFe Enterprises & Partner communities. The mission furthermore helps them commit to evolve SAFe practices and continue supporting the professionals.

The latest iteration of SAFe® 6.0 offers a brand-new and most effective Lean-Agile practices. SAFe® 6.0 enables forward-thinking enterprises for navigating the ever-changing rapid challenges alongside opportunities.

  1. Is there any framework guidance included in SAFe® 6.0 update?

Scale Agile released the latest update namely the 6.0 back on March 15, 2023. The SAFe® 6.0 comes with several new and significantly advanced practices which supports and at the same time enables newest commercial and technical trends. With the 6.0 update, you’ll explore eight crucial ways for accelerating the overall value flow across different enterprises. In addition to this, there are six themes that highlights important updates & additions:

  • Building stronger agility foundation across businesses
  • Empowering teams and clarifying responsibility
  • Speed up the overall value flow
  • Improve overall business agility although Businesses alongside SAFe
  • Learn to use Big Data, AI and Cloud for building your future
  • Achieve significantly improved results to grow, measures, and the OKRs
  1. What is the digital badge?

The digital badge represents the virtual image of SAFe® Certification which aids you in sharing, posting, managing and verifying. You can do these with activities in real-time and across several platforms. By the looks of it, the digital badge authenticates certification and at the same time demonstrates an individual ability to practice SAFe and commit to professional growth

  1. Is there any way for me to know if I possess Digital Badge from Scale Agile, Inc?

You’re going to receive the notification via an email where there will be instructions related to claiming batches. As per our understanding the mail would also feature information on how you’ll be able to set up your account to manage your certification and share it with anyone you want.

  1. Are there any benefits of having the digital badge?

The benefits which you receive from having the SAFe® Scrum Master digital batch are:

  • The digital batch helps you to share your expertise in a straightforward format
  • Employees are going to have better insight regarding your expertise, capabilities and experience
  • You can look for job opportunities through the acclaimed platform
  1. Do I have to pay an hidden or additional fee to get the digital batch?

There are no additional fees included when it comes to getting the digital batch. The digital badge is part of the benefits that come under the SAFe® Community subscription. The batch is going to remain valid till you stay as the member of the community platform. As far as the membership expiration is concerned, if you don’t renew the badge page, it will display as expired.

  1. How difficult is the SAFe® Scrum Master examination?

Given that the SSM exam is classified as a closed-book, it’s still not difficult for you or anyone else to pass. The only catch is that you should attend and receive the necessary training with our intensive coaching and exam preparation. Our training is geared to help you pass the exam with 73% on the first attempt itself.

  1. If I choose to back out of the exam and take it later, is it possible?

The exam comes with a time limit of approximately 90 minutes and you cannot pause the exam or the test. If you skip the test voluntarily or involuntarily, you can reopen the exam tab immediately. In case if you lose access to the test or lose internet for an extended period, you’d need to reach to support@scaledagile.com to get a resolution for the problem.

  1. In case I fail, can I retake the exam?

By the looks of it, the first attempt to the exam comes integrated with the course registration fee. Moreover, you’ve to take the exam within the first 30 days of completing the course. In case you fail, there are the repercussions:

  • Each exam after the first one is going to cost $50 per attempt
  • The first retake or the second exam can be taken immediately after the first exam
  • The third attempt comes with a waiting period of 10 days
  • The subsequent exam attempts will have a waiting period of 30 days

Nevertheless, with Simpliaxis certification training you’ll easily pass the exam in first attempt

  1. What is the waiting time for the result of the SAFe® Scrum Master exam?

The results are revealed immediately after completing the exam. Ensure that upon completing the exam, you’ll have to click on the submit option to get the result out.

  1. Are there any attempts to pass the SAFe® Scrum Master certification exam?

As per our understanding, there aren’t any limits as to how many times you can attempt the exam. If you’ve the resources to pay for it, then you’re sorted. The Scaled Agile, Inc allows you and other candidates to take the first attempt irrespective of no cost by completing the course within 30 days. And after that each attempt will cost $50.

  1. How secure are those digital badges?

Questions might arise at the back of your mind as the badges are nothing but digital image files, but that doesn’t mean they are unsafe. The badge from Scaled Agile is significantly secure and also reliable as it is linked to unique verified data. Hence, the possibility of someone copying the certification is not possible as its part of your associated identity.

An invaluable resource for Seasoned and Aspirants Professionals

With this blog, we did our bit to address the common concerns and queries related to the SSM certification course. From eligibility criteria, to training requirements and the exam format, we’ve tried to answer some questions that will provide you the insight to understand if the certification is good for you. By indulging into these FAQs, you won’t only gain a comprehensive understanding of the overall certification but also the intricacies of the SAFe® framework.

If you’re looking for ways to kickstart your career, or just enhance your preexisting knowledge and explore some of the new opportunities. These FAQs are curated to help you navigate through the ins and outs of SAFe® Scrum Master certification with utmost confidence and assurance. As a career enabler, it’s our responsibility to help you stay informed, be prepared and pave the way towards a successful career with this unique certification.

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Discover the future of SAFe Practice Consultants how SPCs are shaping Agile transformations. Explore emerging trends, skills, and certifications.
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Agile Project Management (APM) Framework

Overcome projects with Agile. Our Agile Project Management Framework guide unveils phases, methodologies, and implementation for success.
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Release Train Engineer Job Description Templates

Gain a detailed guideline about Release Train Engineer Job Description. Check out complete job details & relevant examples of the job description.
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Top Seven Scaled Agile Framework Tools in 2024

Learn about the latest Scaled Agile Framework (SAFe) tools and upscale your business performance. Discover why you need to, how to choose the right tool.
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Who is a product Manager | Product Manager Role & Responsibilities

Understand the role & responsibilities of a product manager. Discover the essential skills & requirements to become a product manager.
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How Much is the Certified SAFe Agilist Salary?

Explore the Certified SAFe Agilist salary landscape for valuable insights into earnings and compensation trends. Know how much a certified SAFe agilist earns.
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What is a SAFe Requirement Model: Scaled Agile Framework Requirements

Explore What is a SAFe Requirement Model? Understand the types, concepts, and benefits of the SAFe Model for your organization. Click here to read on.
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Product Manager Salary in India

Check out the Product Managaer salary in India along its responsibilities, qualifications, and salary prospects in India based on various factors.
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Why Devops in Safe - A Complete Breakdown

Explore the necessity of DevOps in SAFe, delve into its basics, benefits, integration challenges, and effective ways of measuring and managing DevOps maturity
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Is Product Management a Good Career?

Is Product Management a Good Career? Explore the role, skills, importance, & career prospects in Product Management to determine if it's the right career choice for you
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Certified SAFe Agilist (SA) vs. Certified SAFe Practitioner (SP)

Discover the differences between Certified SAFe® Agilist (SA) and Certified SAFe® Practitioner (SP) and choose which certification is right for your career growth.
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How to Become a Successful SAFe Agile Coach?

Get complete information about becoming a SAFe agile coach. Explore effective strategies, mentorship opportunities, and community engagement to successfully guide the organizations.
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Release Train Engineer Vs. Project Manager: Key Differences

Explore the key differences between a Release Train Engineer and a Project Manager. Learn about their roles, responsibilities, and when to use each in your projects.
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Understanding SAFe Features: A Comprehensive Guide

SAFe Features - Discover how to define and manage features within the SAFe framework. Explore practical steps and best practices for Agile development success.
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Boost Your Career with Scaled Agile Framework (SAFe) Skills

Discover essential SAFe skills to excel in your Agile career. Gain expertise on Scaled Agile Framework skills and unlock new opportunities. Click here to learn more!
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Navigating the Roles and Responsibilities of a SAFe Scrum Master

What does an SAFe Scrum Master do in any organization? ✓Check out this latest article now for the roles and responsibilities of Scrum Master in a SAFe organization.
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Unveiling the Roles and Responsibilities of a Release Train Engineer

What does an SAFe Release Train Engineer do? Check out this latest article to know the complete details on SAFe RTE job role and their duties. ✓Explore Now
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What is Release Train Engineer in Agile? Key Skills and Roles

Check out the traits of an effective and great Release Train Engineer. Get to know more details on what is RTE and the required skills to become a SAFe RTE. Check Now!
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What is SAFe and Understanding SAFe (Scaled Agile Framework)

Learn about what SAFe framework is and understand how the Scaled Agile framework works for organizations. Get more information about interesting facts about SAFe. Explore Now!
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Tips to Crack the SAFe Agilist Exam | How to Pass SAFe Agilist Exam?

Let’s know how to pass the SAFe agilist exam with the help of expert tips. Check out the tips and tricks to pass the Leading SAFe® Agilist exam easily with good marks.
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Understanding the Principles of Scaled Agile Framework (SAFe)

Check out the popular Scaled Agile Framework (SAFe) principles that enable large companies to implement Agile methodologies. Learn the process & principles of the SAFe framework. Read Now!
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Mastering the Role of a SAFe Product Manager

Explore to know the role of Product Managers in SAFe Agile. Learn more about what Product Managers do in SAFe enterprise and their responsibilities in the Scaled Agile Framework. Read Now!
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Unlocking Business Value with the Scaled Agile Framework

A complete guide on Scaled Agile Business Value to help your business run more efficiently. Get to know the benefits, uses, and SAFe process of measuring value for your business. Read Now!
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Scaling Success: The Benefits of Scaled Agile Framework (SAFe) for Organizations

Learn how the SAFe framework benefits your organization to achieve business goals. Explore the advantages of implementing Scaled Agile in your organisation.Read More Now!
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Inspect and Adapt in SAFe: Strategies for Continuous Improvement

Understand the essential process of Inspect and Adapt in Scaled Agile Framework. Read more about the aspects, stages, and requirements of inspect and adapt in the SAFe Framework.
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SAFe Certification Path: Your Guide to Achieving Success

Check out the different SAFe certifications and their path offered by Scaled Agile Inc. Know the benefits of these certifications and start your SAFe learning journey!
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Exploring the Best Reasons why SAFe is Essential for an Agile Team

Learn the ideal reasons why SAFe is very important for Agile Teams. Read more about the necessity of implementing SAFe for the Agile prioritizing decision-making in an organization. Explore Now!
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What is Scaled Agile Framework? Definition & Key Elements

Here is an beginner’s introductory guide that provides you complete details about Scaled Agile Framework. Including SAFe principles, levels, competencies and many more.
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Scrum vs SAFe vs Agile - Difference Between Scrum, SAFe and Agile

Scrum vs SAFe vs Agile - Understand the major differences and also know how they are related to each other. Find out the key differences between Scrum, SAFe and Agile here.
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SAFe Agilist Certification: Guide to Leading SAFe Training

Know all about SAFe® Agilist Certification: What is Leading SAFe® (6.0) certification? - Prerequisites, topics covered in Leading SAFe course, career benefits, etc.
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SAFe vs. LeSS: Choosing the Right Agile Framework for Your Organization

Understand the comparison of LeSS and SAFe Framework. Read more about the SAFe vs LeSS similarities & differences and implement the best one that suits your organization.
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Scrum vs SAFe - Difference Between Scrum and Scaled Agile Framework

Know the comparison of SAFe Vs Scrum. Understand the aspects & process in Scrum Vs SAFe frameworks with side-side comparison and implement the right framework for organization success!
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SAFe vs. Agile: Choosing the Right Framework between SAFe and Agile

Check out the side by side comparison of SAFe vs Agile Framework. Know the difference between Agile and SAFe and get an idea of which framework is best for your organisation.
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Exploring the Four Levels of Scaled Agile Framework (SAFe)

heck out the most popular Scaled Agile Framework levels and their step-by-step process. Understand the SAFe Agile levels that contribute to the success of an Agile project.
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Master SAFe Agile Best Practices for Efficient Project Delivery

Know the Scaled Agile Framework technique and best practices used for it. Explore the best tricks and tactics provided by professionals in a SAFe Agile framework. Read Now!
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Unlocking the Benefits of SAFe Agilist Certification

Want to know more about the benefits of getting certified in Leading SAFe. Checkout the detailed blog on advantages or uses of SAFe Agilist certification for an individual.
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SAFe Agile PI Planning: Key Details and Best Practices

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Mastering SAFe Pre and Post-PI Planning: Best Practices

An ultimate guide to understanding the SAFe pre and post PI Planning in detail. Get to know about the additional benefits of having Pre and Post PI Planning for a large team. Learn More!
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Decoding Agile Roles: SAFe Scrum Master (SSM) vs. Certified Scrum Master (CSM)

Know the side-by-side comparison of SAFe Scrum Master and Certified Scrum Master. Check out the exam details, certification process, and more about CSM and SSM certification. Read Now!
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Resolving Complexities: Addressing Common Problems with the Scaled Agile Framework (SAFe)

Check out the challenges of adopting SAFe framework in an Organization. Know the problems of Scaled Agile Framework and how to overcome them. Checkout Now!
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Overview of SAFe Scrum Master Certification: Your Complete Guide

Get to know the important aspects of SAFe scrum Master Certification. Upskill your Scrum Master skills in SAFe by enrolling into SSM Certification. Read Now!
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Your Ultimate Guide to Successfully Passing SASM Certification Exam

Read and understand the guidelines to look at before taking the SASM certification. These Guidelines will help you to pass SASM Certification in the first attempt.
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Comprehensive Guide to Leading SAFe® 6.0 Certification

Dive into the world of Agile with our in-depth comprehensive guide to Leading SAFe® 6.0 certification, its benefits, and the roadmap to acquiring it.
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Mastering the SAFe Certification Exam: 7 Key SAFe Exam Prep Strategies

Explore seven result-driven strategies for exam preparation to ace your SAFe Certification exam. Turn the odds in your favour with effective study techniques.
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How Leading SAFe Certification Transforms Your Career - A Step Ahead in Agile

Get to know how Leading SAFe certification can impact an individual's career trajectory and an organization's ability to thrive in a complex, rapidly evolving business environment.
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FAQs on Leading SAFe® Certification - Leading SAFe® FAQs

FAQs on Leading SAFe® Certification - Get answers to the most frequently asked questions on the Leading SAFe® certification training here.
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How Important is Leading SAFe® (6.0) Certification?

Discover the importance of Leading SAFe® (6.0) certification. Learn how this certification enhances your Agile expertise and opens doors to rewarding jobs.
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Mastering Leading SAFe: Essential Tips and Tricks

Unlock the secrets of mastering Leading SAFe 6.0 with these essential tips and tricks. Elevate your skills in agile and lean practices to lead your organization towards success.
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SAFe Dual Operating System | Scaled Agile Dual Operating System

Explore the article to understand what SAFe Dual Operating System is, it’s responsibilities and how it helps in achieving business agility. Know how to create SAFe Dual Operating system!
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Navigating Safe Implementation: Essential Roadmap Steps

Check out the in and out of the Scaled Agile Framework implementation roadmap and its steps. Execute SAFe easily with these tips and strategies. Follow each step to make success.
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Unveiling the Critical Role of a SAFe Scrum Master

Deep delve into the article to know the roles and responsibilities handled by a Scrum Master in SAFe enterprises. Check out the different tasks and functionalities taken by an SSM.
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Benefits of SAFe POPM Training for Product Owners and Managers

Discover the incredible advantages of SAFe (Scaled Agile Framework) Training for Product Owners and Managers. Enhance your skills, drive success, and excel in Agile methodologies.
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