Privacy Policy

This Privacy Policy was last updated on April 12, 2024

1. ABOUT SIMPLIAXIS

Simpliaxis is a leading provider of professional certification training, offering courses in project management (PMP), Agile methodologies (SAFe, CSM, CSPO), IT service management (ITIL), DevOps, Data Science, Cloud Computing, various Business and management Categories, and more. We help individuals and businesses develop in-demand skills through training and consulting services. With a focus on keeping courses up-to-date and effective, Simpliaxis aims to empower professionals to achieve their career goals. 

2. OBJECTIVE & SCOPE

Simpliaxis's privacy policy aims to protect the personal data of the various stakeholders connected to Simpliaxis. This Policy applies to all aspects of Simpliaxis' information systems, encompassing people, processes, and technology. This includes:

• Users of our website, including registered users, guest users, and visitors browsing the site.
• Board members, directors, employees, and any third party with access to personal data within Simpliaxis.

The company is committed to ensuring its employees uphold this and related policies in their conduct. When involving third-party processors for your personal data, Simpliaxis strives to obtain guarantees that your information remains secure throughout the process.

3. PURPOSE

This Policy outlines how Simpliaxis collects, uses, and shares your information through our online interfaces, specifically websites owned and operated by us, including but not limited tohttps://www.simpliaxis.com/. It details how we ensure data security, conduct data transfers and handle requests from individuals regarding their personal information.

4. DATA COLLECTION RESOURCES

We collect personal information you knowingly provide, such as:

• Registration and Contact Information such as Name, email address, phone number, and mailing address when you register for courses, use our chat functionality, or contact us directly.
• Payment Information such asCredit card details or other payment information when processing transactions for our services (note: Simpliaxis may utilize a secure third-party payment processor to handle this data).
• Course Information related to your course enrollment, progress, and completion.
• With your permission, we may collect testimonials, reviews, or course completion details to share on our website or with potential employers.

We automatically collect standard log data information your web browser transmits, including:

• IP Address: This numerical label identifies your internet device.
• Browser Information: The type and version of your web browser.
• Website Usage: The pages you visit on our website, time spent on each page, and general browsing activity.
• Date and Time Stamps: Recording the date and time of your website visits.
• Other Data: Additional information that may aid in website analysis, such as clickstream data (the path you take while navigating the website).

5. UTILIZATION OF YOUR PERSONAL INFORMATION AND OTHER DATA

At Simpliaxis, we understand the importance of user privacy and are committed to using your information responsibly. This section details how we collect, use, and safeguard your personal information and other data collected when you access our website or utilize our services.

5.1 HOW WE USE YOUR INFORMATION?

We utilize your information to provide a smooth and improved experience with our services. Here's how your data is used:

• We will use your information to process registrations, manage course access, deliver course materials, facilitate communication with instructors, and send updates about your courses and services.
• Customizing your experience on our website by recommending relevant courses or content based on your browsing activity.
• Contacting you regarding course registrations, payment confirmations, important updates, and promotional offers (if you opt-in).
• By Data Analysis, we utilize anonymized user data to improve our website functionality, course offerings, and overall user experience.
• Protecting against fraud, misuse, or illegal activity and responding to legal requests or court orders.

5.2 DATA SHARING

Simpliaxis only shares your information under specific circumstances:

• Third-Party Service Providers: We may share your data with trusted vendors who assist us in operating our business, such as payment processors, email marketing providers, or data analytics firms. These vendors are contractually obligated to protect your information according to our privacy standards.
• Legal Requirements: We may disclose your information if required by law, subpoena, or court order or to protect our rights or safety or the rights and safety of others.
• With Your Consent: We will only share your information with third parties outside of the aforementioned scenarios when you explicitly grant permission. This may include sharing testimonials, course completions with potential employers, or integrating with third-party exam providers.

5.3 YOUR CONTROL OVER YOUR INFORMATION

Simpliaxis empowers you to control your information. You have the right to:

• Access Your Data: You can request a copy of the personal information we hold about you.
• Data Correction: You can request to update or correct any inaccurate personal information.
• Data Deletion: Subject to certain legal and business requirements, you can request that we delete your personal information from our systems.
• Opt-Out of Communications: You can unsubscribe from receiving marketing or promotional emails from Simpliaxis.

6. COOKIES

Cookies are small pieces of data that act as an anonymous identifier for your device. When you visit our website, our server sends these cookies to your web browser.  The browser then stores them locally on your computer's hard drive or in a dedicated area of your device's storage.  These cookies help us understand how you interact with our website and services, in turn allowing us to improve your experience.  We may also use cookies to collect anonymized user information that helps us optimize our offerings.

It's important to note that you have the option to accept or reject cookies.  However, if you choose to reject them, certain functionalities or areas of our website and services may be limited or inaccessible.  This is because cookies allow the site to remember your actions and preferences (such as login information or what language you prefer to see the site in).  So, for the best possible experience, we recommend allowing cookies.

7. LOG DATA

Simpliaxis website collects information about your visits through your web browser. This data is called log data, and it can include details that seem personal at first glance. Don't worry, though. We assure users in privacy policy that this data will not be used to identify you specifically. The information collected includes your IP address, which acts like a unique online identifier for your device, the type of web browser you are using and its version, the specific pages you visit on the Simpliaxis website, the date and time of your visit, how long you spend on each page, and other anonymous statistics that help us understand how people use our website.

8. CONSENT

By using the SimpliAxis website and its services, you acknowledge and unequivocally agree to our privacy policy and all the terms outlined. This means you understand how we collect and use your data. The disclosures below include consent messages when opting into our SMS services. 

8.1 SMS DISCLOSURES

• By clicking SUBMIT, you consent to receive SMS messages from Simpliaxis.
• Messages and data rates may apply. Message frequency will vary depending on the service you have subscribed to.
• You have the right to opt out of receiving SMS messages at any time. Simply reply STOP to unsubscribe.
• For further assistance or information, reply HELP to access our customer care contact information.
• I acknowledge that I have read and understood the Privacy Policy.

9. DATA SECURITY & PROTECTION

Simpliaxis respects your privacy and is committed to protecting your personal information. We do not share or sell your mobile information with third parties or affiliates for marketing or promotional purposes. This includes all categories of personal information collected through SMS registration, excluding text messaging originator opt-in data and consent. We guarantee that such information will not be shared with any third parties.

10. LEGAL BASIS FOR SHARING YOUR PERSONAL DATA

Simpliaxis understands the importance of privacy and is committed to protecting your personal data. This section details the legal grounds on which we share your personal information. We only process your data when at least one of the following applies:

• Contractual Necessity: In certain situations, sharing your data is essential to fulfill our contractual obligations to you. For instance, this may involve sharing your contact details with a delivery service provider to ensure your order reaches you.
• Legitimate Interests: We may process your data to pursue our legitimate interests, provided these interests do not override your fundamental rights and freedoms. An example is using anonymized customer data to improve our services or marketing campaigns. We strive to maintain a balance between our legitimate interests and your privacy rights.
• Legal Compliance: Sometimes, we are required by law to share your data with regulatory bodies or law enforcement officials. We will only do so in compliance with relevant legal obligations.
• Consent: Sometimes, we will ask for your explicit consent to process your personal data. You have the right to withdraw your consent at any time.

11. PERSONAL DATA COLLECTION REQUIREMENTS

We collect personal data to provide you with a smooth and personalized experience. This includes information like your name, phone number, and postal address, which allows us to identify you and reach out if necessary. Additionally, we gather log data that consists of your IP address, browser type, and activity on our website. This anonymized data helps us understand user trends and improve the overall functionality and content of our website.

We are committed to collecting data only when it is absolutely necessary and for the purposes mentioned above. We will always strive to obtain your explicit consent before collecting any personal data. You will have control over your information and can choose to opt out of data collection or request data deletion at any point. We will ensure all data is stored securely and in accordance with relevant regulations.

12. MARKETING & ADVERTISING

We respect your privacy and understand that you may not want to receive marketing communications from us. We will only use your personal data for marketing and advertising purposes with your consent.

Here are ways you can control your marketing preferences:

• Opt-in: We will ask for your explicit consent before sending you marketing communications. You can opt-in to receive marketing communications by checking the relevant box when you create an account or register for a service.
• Opt-out: You can opt out of receiving marketing communications from us at any time. You can do this by clicking the unsubscribe link in any marketing email we send you or by contacting us at hello@simpliaxis.com.

Without your consent, we will never sell or share your personal data with third-party marketers.

13. SHARING OF PERSONAL INFORMATION

Simpliaxis understands the importance of keeping your data secure. We only share your personal information with third-party service providers in specific situations and under strict guidelines. These third parties are essential partners who help us operate our website and deliver our services effectively.

We may share your data with trusted third-party providers who assist us with website functionality, technical support, or other services required to run Simpliaxis. These providers are contractually obligated to maintain the confidentiality and security of your information. They are prohibited from using your data for purposes other than fulfilling their designated tasks for Simpliaxis.

14. DATA RIGHTS

We are committed to being transparent and empowering you with control over your personal information. We recognize your rights under relevant data privacy regulations, ensuring you can easily access, rectify, and manage your data.

• Transparency and Control: You have the "Right to Access" your personal data, allowing you to request a copy of the information we hold about you. This enables you to verify its accuracy and completeness. Additionally, you have the "Right to Rectification" if any of your data is incorrect or outdated. We will ensure your information is updated accordingly. You can also exercise the "Right to Erasure," also known as the "right to be forgotten," under certain circumstances. This allows you to request the complete deletion of your personal data. Furthermore, you have the "Right to Restriction," enabling you to limit the ways in which we process your information.
• Objection and Portability: You also have the "Right to Object" to the processing of your personal data, particularly in situations where it's based on legitimate interests rather than your consent.  Finally, you have the "Right to Data Portability." This allows you to request to receive your data in a structured, commonly used, and machine-readable format. This portability empowers you to easily transfer your information to another service provider if you choose to do so.

Our privacy policy provides a designated email address for exercising any of these data rights. We encourage you to contact us if you have any questions or wish to make a request regarding your personal information.

15. DATA POLICY INVOLVING IMAGE & VIDEO CAPTURE

We understand that events may involve capturing photos and videos. These recordings may include both participants and Simpliaxis staff.  Here's how your image or video might be used. By enrolling in a course, you implicitly consent to have your image or video used for educational purposes. This could include materials like course presentations or internal training materials to improve the overall learning experience.

Regarding respecting your privacy, your consent for educational purposes does not extend to using your image or video for testimonials or promotional materials. We will always seek your explicit consent before featuring you in any testimonials on our website, social media channels, or other marketing materials.

16. INTERNATIONAL DATA TRANSFERS

Simpliaxis operates globally, and in certain situations, it might be necessary to transfer your personal data across international borders.

We acknowledge that data protection laws vary by country. We understand your concerns and take steps to ensure your information remains secure whenever an international transfer is necessary. We will comply with all applicable data protection laws and regulations.

We utilize appropriate safeguards to guarantee the security of your personal data during international transfers. These safeguards may include standard contractual clauses approved by data protection authorities or transferring data only to countries deemed to offer adequate data protection. We are committed to protecting your privacy regardless of location.

17. COPYRIGHT

Simpliaxis takes intellectual property rights seriously. The content you see on our website, including text, images, videos, and other materials, is protected by copyright law. This means you have specific permissions for how you can use this content.

We grant you permission to access and use the website content for your own personal, non-commercial purposes. This allows you to browse, read, and enjoy the information presented.

If you wish to use any website content beyond personal use, you must obtain permission from us beforehand. This applies to any scenario where you want to copy, distribute, modify, or publicly display the content. By following these guidelines, you ensure you are respecting Our's intellectual property rights.

18. ORGANIZATION AND RESPONSIBILITIES

Simpliaxis is responsible for the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. We have internal policies and procedures in place to ensure that your data is protected. These procedures include:

• Limiting access to your personal data to authorized personnel only.
• Requiring employees to sign confidentiality agreements.
• Implement security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

19. CONFLICTS OF LAW

Simpliaxis operates on a global scale, and this can sometimes lead to legal complexities. The area of law that deals with these situations is called conflict of laws (also known as private international law). It essentially determines which legal system applies when issues arise that touch upon more than one jurisdiction.

In the event of a legal dispute, We will carefully analyze the situation to identify the most appropriate jurisdiction to hear the case. This will involve considering factors like where the contract was formed, where the services were performed, and where the parties reside.

Once the relevant jurisdiction is established, We will ensure it complies with the applicable laws and regulations of that specific location. This includes adhering to data protection standards, copyright laws, and any other relevant legal requirements.

20. ERASING PERSONAL DATA

Simpliaxis empowers you to control your personal information. You can request that we completely erase your personal data from our systems at any time and under certain circumstances.  For detailed information about our data privacy practices, including erasure rights and individual control, please refer again to our Data Privacy Policy, specifically the sections on Transparency and Control.

If you wish to exercise your right to erasure, you can contact our email address: hello@simpliaxis.com, which is provided in our privacy policy. Once we receive your request, we will review it carefully and proceed with erasing your data unless legal or business reasons necessitate its retention.

21. THIRD-PARTY LINKS

Simpliaxis's website might include links that direct you to other websites operated by third parties. Clicking on these links will take you away from our website. Here's what to keep in mind:

• It's important to understand that these third-party websites have their own privacy policies and operate independently of Simpliaxis. We have no control over the content or practices of these websites.
• Before using any third-party website linked from Simpliaxis, we strongly recommend you review their privacy policy. This will inform you about how they collect, use, and disclose your personal data.

By following these practices, you can ensure informed browsing whenever you encounter links to third-party websites on Simpliaxis.

22. PROCEDURES

We have implemented procedures in place to handle any potential privacy breaches. In the event of a data breach, we will take the following steps:

• Investigate the violation to determine the cause and extent of the problem.
• Notify affected individuals of the breach.
• Take steps to mitigate the risk of harm to affected individuals.
• Report the violation to the appropriate regulatory authorities if required by law.

We will regularly review our procedures to ensure that they are effective in protecting your personal data.

23. EXTERNAL LINKS TO THE WEBSITE

Simpliaxis may include incorporating links to external websites on our platform. These links are presented for your benefit. They might direct you to helpful resources, relevant articles, or websites that complement the information offered by Simpliaxis. 

It's important to understand that these external websites operate independently of Simpliaxis. They have their own content, privacy practices, and security measures. We have no control over the content or how your information might be handled on these external sites.

Because we do not control these external websites, we cannot be held responsible for their privacy practices.  To safeguard your privacy, we highly recommend that you review the privacy policy of any external website you visit before using it.  This will inform you about how they collect, use, and disclose your personal data.

24. E-COMMERCE TRACKING

At Simpliaxis, we strive to provide a smooth and efficient shopping experience for our courses. To achieve this, we may utilize cookies for our shopping cart functionality. 

• Cookies can temporarily store your username and email address within the shopping cart. This eliminates the need to re-enter this information every time you add a course, making the checkout process faster and more convenient.
• Our cookies are designed specifically for shopping cart functionality and will not store any sensitive financial information, such as credit card details or debit card numbers.

25. CONTACT US

If you have any questions about this Privacy Policy or your privacy rights, please contact us by email at hello@simpliaxis.com