What is an ITIL® Foundation certification?

The ITIL Foundation certification is an entry-level qualification in the field of IT Service Management (ITSM). ITIL Foundation Training is designed for individuals who want to gain a basic understanding of the ITIL framework and its key concepts. It covers fundamental principles, terminology, and processes used in ITIL, including service strategy, service design, service transition, service operation, and continual service improvement.

Who is eligible for ITIL 4 Foundation certification?

The ITIL 4 foundation certification training course is an ideal fit for a wide range of professionals in the IT industry. This includes IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. The ITIL 4 foundation certification is open to seasoned IT professionals as well as those who are new to their IT careers.

How do I get ITIL Foundation certification?

To get ITIL Foundation Certification, you need to go through step by step process-Step 1: Get trained: Enroll for an upcoming ITIL®4 Foundation training through Simpliaxis - a Certified partner and an Accredited Training Organization (ATO) of PeopleCert. You'll attend a 16-hour training session to sharpen your knowledge.Step 2: Take the exam: You'll receive the exam preparation material to take the online ITIL® Foundation exam. The exam is a 60-minute, closed-book test, and you must score a minimum of 65% to pass.Step 3: Receive the certificate: Once you pass the exam, you'll receive the ITIL® Foundation certificate. With this certification, you'll become a leader in your ITSM team!

How many hours is the ITIL certification course?

For individuals without prior ITIL® knowledge, dedicating 16 hours of focused study is typically sufficient to prepare for and pass the ITIL® Foundation exam. It provides a better understanding of ITIL® terminology and processes.

Who will issue ITIL certification?

AXELOS issues ITIL (Information Technology Infrastructure Library) certifications, & also the ITIL trademark has been owned by PeopleCert, which is responsible for accrediting training organizations and managing the certification process.

What next after the ITIL 4 foundation?

ITIL Certification comprises various levels. Upon completing the Foundation Level, professionals can pursue Intermediate and Advanced Level courses for ITIL. For that, the cost is different based on level.

Is the ITIL Foundation certification worth it?

Yes, getting an ITIL Foundation certification is valuable for IT professionals. It gives you a standardized way to manage IT services, making them more efficient and aligned with business goals. Employers like having ITIL-certified individuals because they can contribute to smooth and effective IT operations, which is good for career growth.

Does ITIL certification expire?

Yes, the ITIL 4 Foundation Certificate has a validity period. You need to renew it every three years.

How to renew ITIL Foundation certification?

According to PeopleCert guidelines, the ITIL certification remains valid for three years from the date of issue. Upon expiry, it can be renewed with 60 CPDs to extend the badge's validity for an additional 12 months.

What is the cost of the ITIL 4 Foundation exam?

The cost for The ITIL4 Foundation Certification exam generally ranges from $150 to $300. The exam has multiple-choice questions answered.

What is the exam format for the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is a multiple-choice format that consists of 40 different questions. This is an exam that's a closed book that has a duration of 60 minutes. Each question consists of four choices, each of which is the correct answer. It is possible to take the test on the internet or in person by a recognized training institution or a certification body.

What is the Passing Score for the Foundation exam?

In order to successfully pass the ITIL 4 Foundation exam, you must score more than 65%; that is, you must be able to answer a minimum of 26 out of 40 questions in the exam.

Do you have any prerequisites for the ITIL 4 Foundation certification exam?

No, there aren't any conditions to pass the ITIL 4 Foundation certification exam. It's an entry-level certification for those looking to learn IT principles and techniques.

How can I get access to the ITIL 4 Foundation exam?

It is possible to take this ITIL 4 Foundation exam by signing up for a training program with an approved provider or buying the exam voucher through an organization that certifies, for example, PeopleCert.

What is the retake cost for the ITIL Foundation exam?

The cost of retaking the ITIL 4 Foundation exam varies according to the provider. In general, retakes can be obtained via PeopleCert with a cost of approximately $195. Certain training companies may provide complimentary retakes with the packages they offer.

Is there a preferred currency for payment, especially for international students?

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Can payments be made online through your website, or do I need to visit a physical location?

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Do you offer any discounts or promotions for early payment?

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

Can I pay for the course in installments, or is full payment required upfront?

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

Will I get a refund if I cancel my enrollment?

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Where will I get my payment receipt?

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

Is there any transaction or processing fee?

No, there is no transaction processing fee.

What cards do you accept?

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

What payment options are available?

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.

What if I miss a class? Are there any money back options?

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If I want to know more about Training, whom should I connect with?

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

Is there any option to complete the Training in the native language if a participant chooses to?

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Can I receive personalized Training at my convenience?

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Where do I find the upcoming schedules of my course?

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

After enrollment, can I change the date of my training class?

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Do I get any certificate upon completion of the course?

Yes, you will receive a certificate after successful completion of the training course.

How do I enroll in the training course?

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

What are the different courses offered by Simpliaxis?

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

What are the different modes of Training available for Simpliaxis courses?

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Do you offer online Training?

Yes, For every course, online Training is available.

Do you offer corporate Training?

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

Who are the instructors of my course?

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Is there any discount available for the Simpliaxis courses?

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

Whom do I contact if I have more queries regarding my course?

You can reach out to our experienced career counselor or email us on support@simpliaxis.com or contact any of our phone numbers or you can chat with us anytime or visit our contact us page https://www.simpliaxis.com/contact-us

Are your courses affordable?

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Why should I choose Simpliaxis?

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

What is the object of Simpliaxis?

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

How much discount will I get if I enroll for the Training?

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.

ITIL 4® Foundation Certification Training

Snowflake SnowPro Advanced Architect Training

ITIL® 4 Foundation Certification Course Syllabus

★★★★★ 4.9
+rating | 1000 Participants

ITIL 4 Foundation Certification Course, a proven industry asset, presents a golden opportunity for professionals with aspirations for career advancement. By familiarizing themselves with the meticulously crafted course syllabus, participants can gain a comprehensive understanding of each aspect, enhancing their professional capabilities and paving the way for significant career growth. Get a better clarification about ITIL Course with Simpliaxis.

ITIL 4® Foundation Certification Training

Skill you'll gain : ITIL concepts, Process models, Service Lifecycle

16 Hrs|02 or 04 days

150K+ Enrolled

Start from

995 1,990 (50% OFF)

Enroll

InfoITIL® 4 Foundation Certification Course Syllabus

ITIL® 4 Foundation Certification Course Syllabus

★★★★★ 4.9
+rating | 1000 Participants

ITIL 4® Foundation Certification Training

Skill you'll gain : ITIL concepts, Process models, Service Lifecycle

16 Hrs | 02 or 04 days

150K+ Enrolled

Start from

995 1,990 (50% OFF)

Enroll

10+ years
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1000
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4.9/5
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10+ years
Experienced Trainers

10
+Trainers

1000
+Certified

4.9/5
+rating

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4.9/5

182 reviews

600+ Enrolled

ITIL® 4 Foundation Certification Course Curriculum

The ITIL 4 Foundation Certification Course is designed for aspiring professionals, covering all essential aspects of ITIL. It's ideal for anyone looking to excel in IT service management. Developed by industry experts, this curriculum ensures thorough coverage of key certification topics.

This expert-crafted curriculum helps to build participants' confidence, providing a solid foundation of knowledge and skills. Our tailored approach focuses on career growth, making this certification a valuable asset for your professional journey in IT service management. With comprehensive learning at its core, this course prepares you to step into the industry with confidence and expertise.

Module 1: Overview of ITIL 4

About ITIL 4
Components of ITIL 4 Framework
Benefits of ITIL

Module 2: ITIL Foundational Concepts

Service and Service Management
Components of Service Value
Determine the Value of a Service or Product
Stakeholders and Value Creation
Products, Services and Service Offering
Service Relationship

Module 3: ITIL Essential Principles

Nature, use and interaction of the guiding principles
Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

Module 4: The Service Management four Dimensions

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

Module 5: The Service Value System for ITIL

ITIL service value system
Interconnected nature of the service value chain
Purpose of each value chain activity

Module 6: ITIL 4 Procedures & Practices

Information security management
Relationship management
Supplier management
IT asset management
Monitoring and event management
Release management
Service configuration management
Deployment management
Continual improvement
Change enablement
Incident management
Problem management
Service request management
Service desk
Service level management
ITIL terms

It’s always recommended by professionals that after Completing the ITIL Training, they go through theITIL exam tips and tracksto complete the exam better. This will give the participants confidence to step into the industry.

Also, Check: ITIL Certification Cost

View Schedules →Free Consultation

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