Question 1

What is the ITIL 4 Foundation Certification?

Accepted Answer

The ITIL 4 Foundation Certification is an entry-level credential in IT service management (ITSM). It signifies a fundamental understanding of ITIL 4, the updated version of the globally recognized IT service management framework. The certification covers key concepts, principles, and practices outlined in the ITIL 4 framework, including the service value system, the four dimensions of service management, the guiding principles, and various ITIL practices. ITIL 4 Foundation Certification equips professionals with the knowledge to align IT services with business needs, improve service delivery, enhance customer satisfaction, and support digital transformation initiatives. It is a valuable credential for individuals who grow their careers in ITSM roles or are seeking to enhance their ITIL knowledge and skills.

Question 2

What is the latest version of ITIL adopted in the USA?

Accepted Answer

The latest version of ITIL Foundation Certification in the USA is ITIL 4, which reflects the modern approach to IT service management and aligns with the evolving needs of organizations worldwide.

Question 3

What is the price range for ITIL 4 Foundation training in the USA?

Accepted Answer

The cost of ITIL 4 Foundation training in the USA can vary depending on factors such as the training provider, delivery format like online, and additional resources offered. At Simpliaxis, we strive to offer competitive pricing while maintaining the highest quality of training. It varies between $900-$1658.

Question 4

Is there significant scope for ITIL-4-Foundation within the USA IT industry?

Accepted Answer

Yes, there is significant scope for the ITIL 4 Foundation within the USA IT industry. ITIL provides an exact approach to IT service management, aligning services with business needs. ITIL improves service delivery, enhances customer satisfaction, and supports digital transformation in a competitive landscape. By minimizing risks and optimizing processes, organizations can achieve efficiency and adaptability. ITIL 4 Foundation remains relevant in the evolving IT landscape with its modern practices like agile and DevOps. Certification in ITIL 4 Foundation is valuable for professionals hunting to advance their careers in the USA IT industry, where demand for skilled IT service management professionals continues to grow.

Question 5

What is the typical duration required to achieve ITIL v4 certification in the USA?

Accepted Answer

The typical duration to achieve ITIL 4 certification in the USA can vary depending on the training program chosen. You can choose 2 Days or 4 Days Training Programme. Simpliaxis offers flexible options, including intensive classroom courses spanning a few days and self-paced online programs tailored to individual schedules or corporate Training.

Question 6

Is there a high demand for ITIL 4 certification within the USA?

Accepted Answer

Yes, there is a high demand for ITIL 4 certification within the USA. As organizations prioritize efficient IT service management aligned with business objectives, ITIL 4 certification is increasingly valued. It demonstrates proficiency in implementing ITIL practices, enhancing service delivery, and supporting digital transformation efforts. Employers seek certified professionals to improve operational efficiency, mitigate risks, and enhance customer satisfaction. With the USA's competitive IT industry, ITIL 4 certification offers professionals a competitive edge and opens doors to career advancement opportunities. The demand for ITIL 4 certification is expected to remain strong as organizations prioritize effective IT service management practices.

Question 7

Is the ITIL 4 Foundation Certification exam open-book?

Accepted Answer

No, the ITIL 4 Foundation Certification exam is not open-book. Candidates must demonstrate their understanding of ITIL principles and practices without reference materials during the exam. However, With Simpliaxis, it is very easy to complete the ITIL certification. Our experienced training leaders will help you complete the certification.

Question 8

Who is eligible to pursue ITIL 4 Foundation Certification in the USA?

Accepted Answer

In the USA, anyone interested in pursuing ITIL 4 Foundation Certification can do so, as there are no strict eligibility requirements. The certification is open to professionals at all levels of experience, including those new to IT service management. Typically, individuals working in IT service management roles or aspiring to do so find the certification beneficial. This includes IT managers, system administrators, service desk agents, project managers, and consultants. Additionally, professionals from non-IT backgrounds who wish to gain knowledge of IT service management principles and practices can also pursue ITIL 4 Foundation Certification.

Question 9

Where can individuals complete their ITIL 4 Foundation course?

Accepted Answer

Individuals can complete their ITIL 4 Foundation course through accredited training providers like Simpliaxis, offering flexible online training options to accommodate diverse learning preferences and schedules.

Question 10

Does the ITIL Foundation Certificate have an expiration date?

Accepted Answer

As Per the PeopleCert Guidelines, the ITIL Certification is valid for three years. After the expiry date, you need to renew it with 20 CPDs to extend the badge's validity for the next 12 months.

Question 11

Is there a preferred currency for payment, especially for international students?

Accepted Answer

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Question 12

Can payments be made online through your website, or do I need to visit a physical location?

Accepted Answer

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Question 13

Do you offer any discounts or promotions for early payment?

Accepted Answer

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

Question 14

Can I pay for the course in installments, or is full payment required upfront?

Accepted Answer

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

Question 15

Will I get a refund if I cancel my enrollment?

Accepted Answer

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Question 16

Where will I get my payment receipt?

Accepted Answer

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

Question 17

Is there any transaction or processing fee?

Accepted Answer

No, there is no transaction processing fee.

Question 18

What cards do you accept?

Accepted Answer

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

Question 19

What payment options are available?

Accepted Answer

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.

Question 20

What if I miss a class? Are there any money back options?

Accepted Answer

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

Question 21

If I want to know more about Training, whom should I connect with?

Accepted Answer

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

Question 22

Is there any option to complete the Training in the native language if a participant chooses to?

Accepted Answer

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Question 23

Can I receive personalized Training at my convenience?

Accepted Answer

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Question 24

Where do I find the upcoming schedules of my course?

Accepted Answer

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

Question 25

After enrollment, can I change the date of my training class?

Accepted Answer

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Question 26

Do I get any certificate upon completion of the course?

Accepted Answer

Yes, you will receive a certificate after successful completion of the training course.

Question 27

How do I enroll in the training course?

Accepted Answer

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

Question 28

What are the different courses offered by Simpliaxis?

Accepted Answer

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

Question 29

What are the different modes of Training available for Simpliaxis courses?

Accepted Answer

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Question 30

Do you offer online Training?

Accepted Answer

Yes, For every course, online Training is available.

Question 31

Do you offer corporate Training?

Accepted Answer

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

Question 32

Who are the instructors of my course?

Accepted Answer

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Question 33

Is there any discount available for the Simpliaxis courses?

Accepted Answer

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

Question 34

Whom do I contact if I have more queries regarding my course?

Accepted Answer

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

Question 35

Are your courses affordable?

Accepted Answer

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Question 36

Why should I choose Simpliaxis?

Accepted Answer

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

Question 37

What is the object of Simpliaxis?

Accepted Answer

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

Question 38

How much discount will I get if I enroll for the Training?

Accepted Answer

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.

Exam Type	Multiple choice questions
No of Questions	40 questions
Exam Duration	60 minutes
Passing Score	65% (26/40 marks required)
Type	Closed book
Cost	Ranges from USD 995-1699 (included with training fee)

Topic	Weight
Key Concepts of Service Management	10%
The Four Dimensions of Service Management	15%
The ITIL Service Value System (SVS)	15%
The ITIL Guiding Principles	14%
The ITIL Service Value Chain	17%
ITIL Management Practices	29%

AGILE

SAFe

PROJECT

BUSINESS

Generative AI

DEVOPS

SERVICE

QUALITY

CLOUD COMPUTING

DATA SCIENCE

TECHNOLOGY

SNOWFLAKE

OTHERS

BOOTCAMP

AGILE

SAFe

PROJECT

BUSINESS

Generative AI

DEVOPS

SERVICE

QUALITY

CLOUD COMPUTING

DATA SCIENCE

TECHNOLOGY

SNOWFLAKE

OTHERS

BOOTCAMP

ITIL® 4 Foundation Certification Exam Format

Accreditations :

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Essential Aspects of ITIL® 4 Foundation Certification

Examination Question Format for the ITIL 4 Foundation Certification Certification

Preparation Tips for ITIL 4 Foundation Certification Exam

Related Info Pages

ITIL 4 Foundation Certification Prerequisites

ITIL 4 Foundation Certification- Learning Objectives | ITIL Course

ITIL 4 Foundation Certification Course Syllabus | ITIL Curriculum

ITIL Foundation Certification Process - How to get ITIL Certified?

ITIL 4 Foundation Certification Renewal Process & cost

ITIL Certification Cost | What is the Cost of ITIL Foundation Certification?

Boost Your Career with the ITIL 4 Certification

Related Popular Courses

ITIL 4 Foundation Certification Training | ITIL Certification Course

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Schedules for ITIL 4® Foundation Certification Training in USA

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Just request the schedule for the updates about dates, prices, and curriculum with your preferences!

Individual & Organizational Benefits

Who usually attend ITIL 4 Foundation Training

What you will learn in this ITIL 4 Foundation workshop

ITIL Essential Concepts:

ITSM Processes and Components:

IT Service Alignment with Business:

IT Service Delivery Best Practices:

Stages of the ITIL Service Lifecycle:

Roles and responsibilities:

ITIL Essential Concepts:

ITSM Processes and Components:

IT Service Alignment with Business:

IT Service Delivery Best Practices:

Stages of the ITIL Service Lifecycle:

Roles and responsibilities:

PREREQUISITES

Eligibility Criteria for ITIL Foundation Certification

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