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Frequently Asked Questions

Do you have questions about our courses, payments, or certification exams? Our comprehensive FAQs will help you find quick and precise answers to your shared queries, maximising your Simpliaxis experience.

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Simpliaxis is a global leader in providing professional certification training in various fields, such as Agile, Scrum, SAFe, Lean Six Sigma, Project Management, and more. We offer individuals and organisations a way to enhance their skills and stay updated with market trends.

Simpliaxis offer various certification training courses, including Agile and Scrum certifications (CSM, CSPO, Leading SAFe,SPC,RTE,etc.), Lean Six Sigma, Project Management (PMP),PRINCE2, IT Service Management, and more.

Simpliaxis provides detailed courses on each certification. Choosing the right course depends on your interests, skills, goals, and requirements. Our support team can also help you choose the best course for your career growth. You can also contact our support team for guidance on selecting the course that fits your career goals.

Yes, you can customise your training Schedule at your convenience.

Yes, Simpliaxis is a certified training provider. We partner with certification bodies such as Scrum Alliance, Scaled Agile, PMI, and Axelos to ensure our training meets global standards.

No, the course fees typically include everything, including the exam fee, if there is any. However, we only charge the training fees for some courses, and the participants should pay the exam fee separately.

Yes, you can change the city and date at your convenience. We provide online training sessions. For more details, visit https://www.simpliaxis.com.

You can register for a course by visiting our website, selecting the course you want to take to develop your skills, and following the simple online registration process. You can also contact our support team for assistance.

Simpliaxis provides expert training sessions, flexible schedules, real-world case study scenarios, exam preparation, and global certification recognition. We offer multiple online sessions and training to suit your needs.

After completing the training course and meeting the certification requirements, you will receive a certificate. You will also receive an official certificate from the governing body, such as Scrum Alliance or PMI.

We offer online flexible learning options. Our formats include interactive sessions, case studies, quizzes, and assignments to provide hands-on experience.

If you miss a live session, a recording will be available. You can review it and contact instructors with any additional queries. We also provide 24/7 customer support and doubt sessions.

You can contact our customer support team via email, phone, or live chat on our website. They are available to assist you with any queries or concerns.

Many of our courses, like Scrum and Project Management, do not require a technical background. We have beginner-level courses developed to help you get started, regardless of your technical expertise.

The validity depends on the certification. For example, Scrum certifications are valid for two years; renewal is required afterwards.

Our courses are available globally, with online training available from anywhere. We also offer region-specific courses in major cities worldwide.

You can reschedule your course by contacting our support team at least 72 hours before class starts.

We accept multiple payment methods, including credit/debit cards, PayPal, bank transfers, and digital wallets. Specific payment options may vary depending on your region.

We accept payment from VISA, Master, Maestro, AMEX and Discover.

Yes, Simpliaxis has a refund policy. If you cancel your registration before the course start date, you may be eligible for a partial or full refund, depending on the timing and terms.

After you complete the payment, an invoice will be sent to your registered email address. If needed, you can also request an invoice from our support team.

After completing all the steps and checking out, you can enter your discount or coupon code in the designated field, and the discount will be applied to your total.

Yes, Simpliaxis offers exceptional discounts for group registrations and corporate bookings. Please contact our sales team for more details.

Yes, we offer instalment payment options for selected courses. Please contact our support team to discuss the plans available for your expected course.

Many of our certification courses offer practice tests to help you prepare for the exam. These practice tests guide the exam format and cover key topics.

The number of practice tests may vary depending on the course. The practice tests are designed to simulate the actual certification exam's format and difficulty. After each test, you will receive a detailed examination of your performance.

our practice tests are designed to closely match the format and difficulty level of the actual certification exam. This helps you manage time effectively during the actual certification exam.

You can retake practice tests multiple times to improve your performance and knowledge and support your understanding of the course material.

Our practice tests are designed to approximate the exam's difficulty level closely, helping you measure your preparation and identify areas for improvement.

Yes, detailed explanations for each question are provided after the practice test. This helps you understand the reason behind correct answers and learn from mistakes.

No, practice tests are included in certification courses.

Practice tests are available for most certification courses, especially for exams like PMP, ScrumMaster, and Lean Six Sigma. Check the course details to see if practice tests are included.

Test-takers usually inquire about additional resources, such as study guides, tutorials, or forums, provided alongside the free practice test to aid their preparation and address any challenges.

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