ITIL® 4 Foundation Training and Certification in Ottawa

ITIL® 4 Foundation Training and Certification in Ottawa

The Most Comprehensive Certification Course for Guaranteed Career Success

150K+ Enrolled

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Prepare for the ITIL® 4 Foundation Certification through the Simpliaxis comprehensive course. Experience a better learning experience with online live classes enriched with expert instructors, assessments, and real-world case studies. Develop crucial IT service skills, enhance team collaboration, and drive value in your organization. Our course not only ensures exam readiness but also reinforces effective IT teamwork.

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  • 450K+

    Professionals trained

  • 250+

    Workshops every month

  • 20+

    Trainers

ITIL 4 Foundation Certification Course Overview

ITIL® 4 Foundation Training by Simpliaxis is designed to empower professionals to deliver exceptional IT services. This comprehensive program instills the skills necessary for IT teams to collaborate effectively, employing a common language and robust tools from the latest ITIL 4 framework. Explore core concepts and the ITIL® 4 service value system through dynamic learning processes. Our immersive approach integrates auto-graded assessments, case studies, recall quizzes, and more.

Understand the fundamental concepts and stages of the Service Value Chain and grab the essential practices. According to the new guidelines for ITIL 4 Foundation Certification, Training sessions are accompanied by certifications, which are mandatory and issued by Axelos® / Peoplecert®. Due to this requirement, Simpliaxis stands out as one of the best options to fulfill your ITIL 4 Foundation certification training needs. Prepare for the certification examination through immersive, hands-on learning and invaluable expert mentorship. Embark on a path to achieve ITSM excellence. Also, know the benefits of ITIL foundation certification.

Simpliaxis is the perfect platform to validate your expertise in implementing ITIL principles and concepts to enhance business value. This certification is the first step towards gaining more advanced ITIL certifications and confidently growing your ITSM career.

ITIL® 4 Foundation Training by Simpliaxis is designed to empower professionals to deliver exceptional IT services. This comprehensive program instills the skills necessary for IT teams to collaborate effectively, employing a common language and robust tools from the latest ITIL 4 framework. Explore core concepts and the ITIL® 4 service value system through dynamic learning processes. Our immersive approach integrates auto-graded assessments, case studies, recall quizzes, and more.

Understand the fundamental concepts and stages of the Service Value Chain and grab the essential practices. According to the new guidelines for ITIL 4 Foundation Certification, Training sessions are accompanied by certifications, which are mandatory and issued by Axelos® / Peoplecert®. Due to this requirement, Simpliaxis stands out as one of the best options to fulfill your ITIL 4 Foundation certification training needs. Prepare for the certification examination through immersive, hands-on learning and invaluable expert mentorship. Embark on a path to achieve ITSM excellence. Also, know the benefits of ITIL foundation certification.

Simpliaxis is the perfect platform to validate your expertise in implementing ITIL principles and concepts to enhance business value. This certification is the first step towards gaining more advanced ITIL certifications and confidently growing your ITSM career.

ITIL 4 Foundation Certification Programme Highlights

  • 2 Days Live, Instructor-Led Sessions
  • Earn 16 CPDs on Course Completion
  • Highly experienced and professionally certified Training instructors
  • Get an online subscription to ITIL publications
  • Practice Mock Tests & assessment for the exam
  • Use of CPD(continuing professional development) tools
  • 24/7 Simpliaxis support & assistance are available
  • Exam fees are included
  • Earn eBook, and PeopleCert Training Material

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150K++ Enrolled

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  • Angola (+244)
  • Argentina (+54)
  • Armenia (+374)
  • Australia (+61)
  • Austria (+43)
  • Azerbaijan (+994)
  • Bahrain (+973)
  • Bangladesh (+880)
  • Belarus (+375)
  • Belgium (+32)
  • Benin (+229)
  • Bermuda (+1)
  • Bolivia (+591)
  • Botswana (+267)
  • Brazil (+55)
  • Bulgaria (+359)
  • Cambodia (+855)
  • Cameroon (+237)
  • Canada (+1)
  • Central African Republic (+236)
  • Chile (+56)
  • China (+86)
  • Colombia (+57)
  • Croatia (HR)
  • Cuba (+53)
  • Cyprus (+357)
  • Czech Republic (+420)
  • Denmark (+45)
  • Egypt (+20)
  • Estonia (+372)
  • Ethiopia (+251)
  • Fiji (+679)
  • Finland (+358)
  • France (+33)
  • Georgia (+995)
  • Germany (+49)
  • Ghana (+233)
  • Greece (+30)
  • Hong Kong (+852)
  • Hungary (+36)
  • Iceland (+354)
  • India (+91)
  • Indonesia (+62)
  • Iran (+98)
  • Iraq (+964)
  • Ireland (+353)
  • Israel (+972)
  • Italy (+39)
  • Jamaica (+1)
  • Japan (+81)
  • Jordan (+962)
  • Kenya (+254)
  • Kuwait (+965)
  • Latvia (+371)
  • Lebanon (+961)
  • Liberia (+231)
  • Libya (+218)
  • Lithuania (+370)
  • Luxembourg (+352)
  • Malaysia (+60)
  • Maldives (+960)
  • Malta (+356)
  • Mexico (+52)
  • Mongolia (+976)
  • Montenegro (+382)
  • Myanmar (+95)
  • Nepal (+977)
  • Netherlands (+31)
  • New Zealand (+64)
  • Nigeria (+234)
  • North Korea (+850)
  • Northern Ireland (+44)
  • Norway (+47)
  • Oman (+968)
  • Pakistan (+92)
  • Panama (+507)
  • Papua New Guinea (+675)
  • Paraguay (+595)
  • Peru (+51)
  • Philippines (+63)
  • Poland (+48)
  • Portugal (+351)
  • Qatar (+974)
  • Reunion (+262)
  • Romania (+40)
  • Russia (+7)
  • San Marino (+378)
  • Saudi Arabia (+966)
  • Senegal (+221)
  • Serbia (+381)
  • Singapore (+65)
  • Slovakia (+421)
  • Slovenia (+386)
  • Somalia (+252)
  • South Africa (+27)
  • South Korea (+82)
  • South Sudan (+211)
  • Spain (+34)
  • Sri Lanka (+94)
  • Sudan (+249)
  • Sweden (+46)
  • Switzerland (+41)
  • syria (+963)
  • Taiwan (+886)
  • Tanzani (+255)
  • Thailand (+66)
  • Tunisia (+216)
  • Turkey (+90)
  • UAE (+971)
  • Uganda (+256)
  • Ukraine (+380)
  • United Kingdom (+44)
  • Uruguay (+598)
  • USA (+1)
  • Uzbekistan (+998)
  • Venezuela (+58)
  • Vietnam (+84)
  • Yemen (+967)
  • Zambia (+260)
  • Zimbabwe (+263)

Course Overview

ITIL 4 Foundation Certification Course Overview

ITIL® 4 Foundation Training by Simpliaxis is designed to empower professionals to deliver exceptional IT services. This comprehensive program instills the skills necessary for IT teams to collaborate effectively, employing a common language and robust tools from the latest ITIL 4 framework. Explore core concepts and the ITIL® 4 service value system through dynamic learning processes. Our immersive approach integrates auto-graded assessments, case studies, recall quizzes, and more.

Understand the fundamental concepts and stages of the Service Value Chain and grab the essential practices. According to the new guidelines for ITIL 4 Foundation Certification, Training sessions are accompanied by certifications, which are mandatory and issued by Axelos® / Peoplecert®. Due to this requirement, Simpliaxis stands out as one of the best options to fulfill your ITIL 4 Foundation certification training needs. Prepare for the certification examination through immersive, hands-on learning and invaluable expert mentorship. Embark on a path to achieve ITSM excellence. Also, know the benefits of ITIL foundation certification.

Simpliaxis is the perfect platform to validate your expertise in implementing ITIL principles and concepts to enhance business value. This certification is the first step towards gaining more advanced ITIL certifications and confidently growing your ITSM career.

ITIL 4 Foundation Training Highlights

ITIL 4 Foundation Certification Programme Highlights

2 Days Live, Instructor-Led Sessions

Earn 16 CPDs on Course Completion

Highly experienced and professionally certified Training instructors

Get an online subscription to ITIL publications

Practice Mock Tests & assessment for the exam

Use of CPD(continuing professional development) tools

24/7 Simpliaxis support & assistance are available

Exam fees are included

Earn eBook, and PeopleCert Training Material

Uplift Your Career with ITIL® 4 Foundation Certification

ITIL Boost Your Career

  • Gain proficiency in the IT Industry and learn to collaborate development skills with ITSM-maximized results
  • Get valuable insights from live case studies and simulations, then work your way around technologies
  • Immerse yourself in dynamic learning experiences facilitated by global ITIL expertise

  • Simpliaxis' ITIL® Foundation Certification training will help people become future-ready to work with cross-functional teams.

Career upliftment

Uplift Your Career with ITIL® 4 Foundation Certification

  • Gain proficiency in the IT Industry and learn to collaborate development skills with ITSM-maximized results
  • Get valuable insights from live case studies and simulations, then work your way around technologies
  • Immerse yourself in dynamic learning experiences facilitated by global ITIL expertise

Simpliaxis' ITIL® Foundation Certification training will help people become future-ready to work with cross-functional teams.

UNSURE ABOUT YOUR PREP?

ITIL 4 Foundation Practice Test Series

  • Immediate Result
  • Sample Papers
  • Time-Limited
  • Comprehensive Explanation
  • Previous Exam
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Individual & Organizational Benefits

  • Gain a deeper understanding of IT service management with ITIL Training
  • Boost your roles in IT service management with an ITIL 4 Certification
  • Become a preferred candidate for hiring with the sought-after ITIL certification, showcasing your readiness for IT service roles
  • Acquire skills to align IT services with our organizational goals, ensuring your contributions are strategically valuable
  • Enhance continuous professional development, staying ahead in your career journey with the mindset fostered by ITIL Foundation Certification Training
  • ITIL 4 ensures high standards, improving overall service qualityOptimizes service delivery processes, leading to increased organizational efficiency
  • Incorporates practices for identifying and mitigating risks within IT services
  • Focus on customer experience enhances overall customer satisfactionEmphasizes resource efficiency, leading to cost savings through optimized processes

Who usually attend ITIL 4 Foundation Training

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IT Managers

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IT Practitioners

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IT Project Managers

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IT Professionals

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Business Process Owner

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IT Support Staff

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Business Managers

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BUSINESS Analyst

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Anyone searching for higher-level ITIL certifications

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Professionals transitioning from ITIL® 3 to ITIL® 4

Benefits focused on Individuals and corporate

Individual & Organizational Benefits

Individual
  • Gain a deeper understanding of IT service management with ITIL Training
  • Boost your roles in IT service management with an ITIL 4 Certification
  • Become a preferred candidate for hiring with the sought-after ITIL certification, showcasing your readiness for IT service roles
  • Acquire skills to align IT services with our organizational goals, ensuring your contributions are strategically valuable
  • Enhance continuous professional development, staying ahead in your career journey with the mindset fostered by ITIL Foundation Certification Training
Organizational
  • ITIL 4 ensures high standards, improving overall service qualityOptimizes service delivery processes, leading to increased organizational efficiency
  • Incorporates practices for identifying and mitigating risks within IT services
  • Focus on customer experience enhances overall customer satisfactionEmphasizes resource efficiency, leading to cost savings through optimized processes

Common attendees

Who usually attend ITIL 4 Foundation Training

  • IT Managers
  • IT Practitioners
  • IT Project Managers
  • IT Professionals
  • Business Process Owner
  • IT Support Staff
  • Business Managers
  • BUSINESS Analyst
  • Anyone searching for higher-level ITIL certifications
  • Professionals transitioning from ITIL® 3 to ITIL® 4

Prerequisites for ITIL 4 Foundation certification training

Prerequisites and Eligibility

The ITIL 4® Foundation certification is designed for a wide range of individuals who want to gain a solid understanding of ITIL and IT service management concepts. There are no prerequisites for this certification course. It is accessible to individuals from all backgrounds and experience levels. This certification provides a valuable foundation for diverse career paths and motivations, making it a must-have for anyone eager to take their career to the next level.

    Need More information?

    Ready for your next professional milestone? We’re here to guide you.

    Process To Achieve ITIL 4 Foundation Certification

    Process to Achieve ITIL® 4 Foundation Certification

    ITIL Certification Process
    • Step 1: Attend ITIL Foundation Training:
    • Enroll in the Simpliaxis ITIL 4® Foundation training course. This training will be provided through online platforms
    • Step 2: Prepare for the Exam:
    • Study the materials thoroughly, paying attention to the fundamental concepts, which are provided by our Simpliaxis expert instructor in ITIL® 4 framework
    • Step 3: Go Through the Exam:
    • Once you feel confident in your Knowledge, take the ITIL 4® Foundation exam. Simpliaxis will help you to clear the exam perfectly
    • Step 4: Achieve ITIL®4 Certification:
    • Upon completing the exam with a minimum score of 65%, you will officially become ITIL®4 certified.

    GET THE ITIL 4 Foundation CERTIFICATION

    ITIL Foundation Certificate

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    Curriculum

    ITIL® 4 Foundation Certification Training in Canada

    COURSE Curriculum

    ITIL® 4 Foundation Certification Training in Canada

    • About ITIL4
    • Components of ITIL 4 Framework
    • Benefits of ITIL

      • Service and Service Management
      • Components of Service Value
      • Determine the Value of a Service or Product
      • Stakeholders and Value Creation
      • Products, Services and Service Offering
      • Service Relationship

      • Nature, use and interaction of the guiding principles
      • Focus on value
      • Start where you are
      • Progress iteratively with feedback
      • Collaborate and promote visibility
      • Think and work holistically
      • Keep it simple and practical
      • Optimize and automate

      • Organizations and people
      • Information and technology
      • Partners and suppliers
      • Value streams and processes

      • ITIL service value system
      • Interconnected nature of the service value chain
      • Purpose of each value chain activity

      • Information security management
      • Relationship management
      • Supplier management
      • IT asset management
      • Monitoring and event management
      • Release management
      • Service configuration management
      • Deployment management
      • Continual improvement
      • Change enablement
      • Incident management
      • Problem management
      • Service request management
      • Service desk
      • Service level management
      • ITIL terms

      Need More information?

      Have more questions or need personalized guidance?

      What you will learn in this ITIL 4 Foundation workshop

      Learning Objectives

      ITIL Essential Concepts:

      Grab the fundamental principles and concepts that form the basis of the ITIL framework.

      ITSM Processes and Components:

      Understand the key components and processes that form the foundation of IT service management.

      IT Service Alignment with Business:

      Discover how to effectively align IT services with business goals and customer requirements.

      IT Service Delivery Best Practices:

      Learn about the most effective practices in the industry to ensure efficient and effective delivery of IT services.

      Stages of the ITIL Service Lifecycle:

      Gain a deeper understanding of the various phases of the ITIL service lifecycle and their importance.

      Roles and responsibilities:

      comprehend the different roles and duties involved in an IT service management framework.

      Why SimpliAxis Is The First Choice For Corporates?

      Simpliaxis provides In person and live virtual instructor-led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards.

      • 40+ Certification programs made an impact

         
      • Employee retention improved by 45%

      • Work satisfaction and capabilities improved by 30% on an average

      100+

      Clients

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      ITIL 4 Foundation Certification COURSE For Corporates

      Why SimpliAxis Is The First Choice For Corporates?

      Simpliaxis provides In person and live virtual instructor- led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards

      • The tool-based learning, guiding, tracking, and grading Customized curriculum as per the team's and company's needs.
      • Customized curriculum as per the team's and company's needs
      • A pool of consultants catering to the work experience across industries.
      • Flexibility in learning- Online, Offline, and Self paced learning
      • The global presence and can train the teams across the geographies.

      Our Customer words for us

      Take a Look at Our Clients

      SAFe Big Picture

      The SAFe Big Picture and Implementation Roadmap

      - Achieving Business Agility with the Scaled Agile Framework (SAFe)

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      Our ITIL 4® Foundation Certification Training Trainers

      Our Trainers provide complete freedom to the students, to explore the subject and learn based on real-time examples. Our trainers help the candidates in completing their projects. Candidates are free to ask any questions at any time.

      • More than 15+ Years of Experience.
      • Trained more than 5000+students.
      • Experience in Training Global Students.
      • Strong Theoretical & Practical Knowledge.
      • Certified Professionals with High Grade.
      • Expert level Subject Knowledge and fully up-to-date on real-world industry applications.
      • Trainers have Experienced in multiple real-time projects in their Industries.

      Meet the Team That's Invested in Your Success

      Our ITIL 4® Foundation Certification Training Trainers

      Instructors

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      ITIL® 4 Foundation Certification Training FAQs

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      ITIL 4 Foundation Course FAQs

      ITIL® 4 Foundation Certification Training FAQs

      The ITIL Foundation certification is an entry-level qualification in the field of IT Service Management (ITSM). ITIL Foundation Training is designed for individuals who want to gain a basic understanding of the ITIL framework and its key concepts. It covers fundamental principles, terminology, and processes used in ITIL, including service strategy, service design, service transition, service operation, and continual service improvement.

      Achieving the ITIL Foundation certification typically involves taking a training course and passing an exam. The certification is valuable for IT professionals, as it provides a common language and understanding of IT service management practices. It is widely recognized and used globally, making it a valuable credential for individuals working in IT roles or aspiring to do so.

      The ITIL 4 foundation certification training course is an ideal fit for a wide range of professionals in the IT industry. This includes IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, as well as IT managers. The ITIL 4 foundation certification is open to seasoned IT professionals as well as those who are new to their IT careers.

      To get ITIL Certification, you need to go through step by step process-

      • Get trained: Enroll for an upcoming ITIL®4 Foundation course through Simpliaxis - a Certified partner and an accredited training organization (ATO) of PeopleCert. You'll attend a 16 Hours of training session to sharpen your knowledge.
      • Take the exam: You'll receive the exam preparation material to take the online ITIL® Foundation exam. The exam is a 60-minute, closed-book test, and you must score a minimum of 65% to pass.
      • Receive the certificate: Once you pass the exam, you'll receive the ITIL® Foundation certificate. With this certification, you'll become a leader in your ITSM team!

      For individuals without prior ITIL® knowledge, dedicating 16 hours of focused study is typically sufficient to prepare for and pass the ITIL® Foundation exam. It provides a better understanding of ITIL® terminology and processes.

      To prepare for the ITIL 4 Foundation exam, professionals need to enroll in an accredited & reputable training provider like Simpliaxis. Study the core concepts, practices, and the ITIL framework using official study guides and materials. Utilize practice exams to familiarize yourself with the question format and identify areas needing improvement. Join online forums and study groups to discuss topics and share resources. Ensure you understand key terms, principles, and how ITIL applies to real-world scenarios. Finally, Complete the examination based on your training & preparation.

      The cost of the ITIL 4 Foundation Certification exam typically varies between $150 and $300. The exam consists of 40 multiple-choice questions to be completed within 60 minutes.

      AXELOS issues ITIL (Information Technology Infrastructure Library) certifications, & also the ITIL trademark has been owned by PeopleCert, which is responsible for accrediting training organisations and managing the certification process.

      Yes, getting an ITIL certification is valuable for IT professionals. It gives you a standardized way to manage IT services, making them more efficient and aligned with business goals. Employers like having ITIL-certified individuals because they can contribute to smooth and effective IT operations, which is good for career growth.

      Yes, the ITIL 4 Foundation Certificate has a validity period. You need to renew it every three years.

      According to PeopleCert guidelines, the ITIL certification remains valid for three years from the issue date. Upon expiry, it can be renewed with 60 CPDs to extend the badge's validity for an additional 12 months.

      ITIL Certification comprises various levels. Upon completing the Foundation Level, professionals can pursue Intermediate and Advanced Level courses for ITIL. For that, the cost is different based on level.

      1. ITIL Foundation: Provides a comprehensive understanding of ITIL 4 framework and its key concepts, principles, and terminology.
      2. ITIL Specialist: It covers modules such as Create, Deliver & Support (CDS), Drive Stakeholder Value (DSV), High-Velocity IT (HVIT), and Direct, Plan & Improve (DPI), which focus on specific areas of ITIL.
      3. ITIL Managing Professional (MP): Requires completing the ITIL Specialist modules and provides in-depth knowledge and skills for managing IT teams and implementing ITIL practices.
      4. ITIL Strategic Leader (SL): This Level consists of the Direct, Plan & Improve (DPI), and Digital & IT Strategy (DITS) modules, which focus on aligning IT strategy with business goals and leadership.
      5. ITIL Master: Demonstrates extensive practical experience with ITIL and the ability to apply its principles and practices in real-world scenarios.

      While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

      Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

      Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

      You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

      No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

      Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

      No, there is no transaction processing fee.

      We accept payments from VISA, Master, Maestro, AMEX, and Discover.

      All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.

      No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

      If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

      English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

      Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

      Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

      Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

      Yes, you will receive a certificate after successful completion of the training course.

      Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

      At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

      We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

      Yes, For every course, online Training is available.

      Yes, we do provide corporate Training. We customize Training based on our clients' needs.

      All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

      Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

      You can reach out to our experienced career counselor
      or email us on support@simpliaxis.com
      or contact any of our phone numbers
      or you can chat with us anytime
      or visit our contact us page https://www.simpliaxis.com/contact-us

      Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

      Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

      To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

      It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.

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      Benefits of ITIL 4® Foundation Certification Training in Canada

      • It increases the capabilities of the professionals to identify, plan, and support the IT services in business thereby increasing productivity and efficiency.

      • After completing the ITIL training, you will learn a systematic and professionally valued approach in service management

      • It provides great career options and job opportunities

      • Provides knowledge on streamlining the process in business to offer the best customer support

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      About Ottawa


      Ottawa, the capital city of Canada, is known for its thriving economy and highly skilled workforce. According to Statistics Canada, in 2021, Ottawa had a labour force of over 400,000 people, with over 55% of the population aged 15 and over having a post-secondary education. The city has a strong presence in several key industries, including technology, healthcare, and public administration.


      In terms of technology, Ottawa has a thriving tech sector and is known for being a hub for research and development in the industry. According to the Ottawa Economic Development Corporation, the city is home to over 1,500 technology companies and employs over 60,000 people in tech-related jobs. Additionally, the tech sector in Ottawa has been proliferating in recent years, with a 10% increase in tech employment in the last five years.


      In terms of healthcare, Ottawa has a strong presence in healthcare facilities, including hospitals and long-term care homes. The city is also home to several post-secondary institutions offering programs in healthcare and medical fields, contributing to the sector's growth. According to the Ottawa Economic Development Corporation, the healthcare sector employs over 35,000 people in the city.


      Furthermore, the public administration sector is a significant contributor to the labour force in Ottawa, with the federal government being the largest employer in the city. According to Statistics Canada, in 2021, the public administration sector employed over 100,000 people in Ottawa, making it one of the largest employers in the city.


      In conclusion, Ottawa is a city with a highly skilled and diverse labour force, with a strong presence in key industries such as technology, healthcare, and public administration. With a growing population, opportunities and a steady increase in the number of professionals, Ottawa continues to be an attractive location for businesses and job seekers alike.


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